GALLERY POLICES

***PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE AT ANY TIME***

Customer Protection Secure Credit Card Ordering

There is nothing more important to us than protecting our customers when making transactions while shopping online. Therefore, our site is on a 128 bit encrypted secure ordering server. This protects our customers, so you can be confident and secure while ordering with us. If you look at the bottom right of your browser window during the checkout process, you will see a yellow "Padlock" indicator. Which insure your order is secure. Having a secure server is just another way to show that we value your business.

Customer Privacy

Heritages Fine Art Gallery will not sell, share, or transfer any of your personal information you have provided to us. We value you as a customer, and your privacy is very vital to us.

Order Cancelation Procedures

All orders placed on our site by check or money order that are unfunded for up to 8 weeks will be automatically canceled. A representative from our gallery will call you before doing so.

Return Policy

We honor a 14 day return policy from purchase date. 100% satisfaction money back guarantee is our policy when it comes to return. Customer is responsible for return shipping cost, and merchandise must be in 100% good condition. Please call our gallery to discuss any matters before sending returns 404-444-4564

Shipping

We normally ship UPS. UPS delivers to most places in the US within 3 to 5 business days after pick up for shipment.

Special Orders

Special order items such as Giclee’s ,Remarques,Serigraphs, lithograph that are not regular stock  No Returns, Store Credit Only.

Personal Privacy

Our Gallery will not sell, share, or transfer any of your personal information you have provided to us. We value you as a customer, and your privacy is very vital to us. For your protection all transactions made through our website are 100% secure. Learn More...

Product Shipping

Each print order is processed within 24-48 hours, rolled in craft paper and shipped (via UPS) in a padded, heavy-duty tube. Your order will be delivered (within the U.S.) in 3 to 5 business days.

 

Return Policy

Our #1 goal is customer satisfaction, therefore we honor a 14 day return policy from purchase date. Original Artwork can only be returned for exchange only within this 14 day time frame. There will be no financial refunds on original or special ordered items such as Giclee, Serigraph, Lithographs artwork. Store Credit Only.

Shipping cost will Not be refunded and there will be a 10% restocking fee for regular art prints. Item must be in original condition upon receiving your return. Customer is responsible for return shipping cost, and merchandise must be in 100% good condition. Please call our gallery to discuss any matters before sending returns 404-444-4564

 

Website typographical Error. On our site there may be a few prices that state $0.00, this means there is an error, or that you have to call for the price. In the case you come across any items on our site, please Contact Us and let us know, or call for pricing. $0.00 is not the actual price of the item, so please do not go thru the check out procedure. It will not be honored as a purchase, even if the shipping cost is automatically added. Thank you for your cooperation.

Return Policy

We honor a 14 day return policy from purchase date. 100% satisfaction money back guarantee is our policy when it comes to return. Customer is responsible for return shipping cost, and merchandise must be in 100% good condition. Please call our gallery to discuss any matters before sending returns 404-444-4564